Privacy policy

Privacy Policy

Last Updated: August 31, 2026

Eurostride ("Eurostride," "we," "us," or "our") operates Eurostride.shop (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Website, place an order, contact us, or otherwise interact with our services.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order information

  • Payment and transaction information

  • Customer service communications

  • Information you provide when submitting a request, review, or inquiry

We may also automatically collect certain technical information when you use our Website, including your IP address, browser type, device information, operating system, referring pages, and information about how you interact with our Website.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Provide order confirmations and updates

  • Process returns, exchanges, and refunds

  • Respond to customer service requests

  • Communicate with you about products, orders, or services

  • Improve our Website and shopping experience

  • Detect, investigate, and prevent fraud or unauthorized activity

  • Maintain the security of our Website

  • Comply with applicable laws and legal obligations

  • Provide marketing communications where permitted by applicable law

3. Payment Information

Payments made through our Website may be processed by third-party payment providers.

Eurostride does not need to store your complete payment card number or security code on its own systems. Payment information may be handled directly by payment processors according to their own privacy policies and security practices.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to:

  • Operate essential Website functions

  • Remember preferences

  • Understand Website usage

  • Improve Website performance

  • Analyze traffic

  • Support marketing and advertising activities where applicable

You may be able to manage or disable certain cookies through your browser settings. Disabling cookies may affect some Website functionality.

5. Sharing Personal Information

We may share information when reasonably necessary with service providers and business partners that help us operate our business, including:

  • E-commerce and website technology providers

  • Payment processors

  • Shipping and delivery providers

  • Customer service providers

  • Analytics providers

  • Marketing and advertising service providers

  • Fraud prevention and security providers

  • Professional advisers

  • Government authorities or law enforcement when legally required

We do not sell your personal information for monetary consideration.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, enforce agreements, and comply with applicable legal, tax, accounting, and regulatory obligations.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include requesting access to, correction of, or deletion of personal information.

You may also have the right to opt out of certain marketing communications.

To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

9. Marketing Communications

If you receive promotional emails from us, you may unsubscribe by using the unsubscribe option included in the communication.

Even if you opt out of promotional communications, we may continue sending necessary transactional messages relating to your orders, account, or customer service requests.

10. Children's Privacy

Our Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Third-Party Websites and Services

Our Website may contain links to or integrations with third-party websites and services.

Eurostride is not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will become effective when the revised policy is posted on this Website.

The "Last Updated" date at the top of this policy indicates when it was most recently revised.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, contact us:

Eurostride
5353 W Desert Inn Rd
Las Vegas, NV 89146
United States

Phone: +1 327-324-5660
Email: contact@eurostride.shop