Shipping Policy

Last Updated: August 31, 2026

This Shipping Policy explains how Eurostride processes and ships orders for physical products purchased through Eurostride.shop.

1. Order Processing

Orders are processed after payment has been successfully received and the order information has been verified.

We aim to process orders as quickly as reasonably possible.

Order processing may take longer during holidays, promotional events, periods of unusually high order volume, inventory issues, or circumstances outside our reasonable control.

2. Shipping Times

Available shipping methods and estimated delivery information will be displayed during checkout when applicable.

Delivery estimates are estimates rather than guarantees unless expressly stated otherwise.

Actual delivery times may vary depending on:

• Shipping destination

• Carrier operations

• Weather

• Holidays

• Order volume

• Address accuracy

• Carrier delays

• Other circumstances outside Eurostride's reasonable control

Customers should review the shipping information displayed at checkout before completing their purchase.

3. Shipping Charges

Applicable shipping charges and available shipping methods will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on the destination, product, order size, and selected shipping method.

4. Order Tracking

When tracking information is available, we may provide tracking information by email or through the applicable order information.

After a tracking number is issued, it may take some time for the carrier's tracking system to display movement or delivery information.

5. Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address.

If you notice an incorrect address after placing an order, contact us immediately at:

contact@eurostride.shop

We will attempt to update the address if the order has not yet been processed or shipped.

We cannot guarantee that an address can be changed after an order has entered fulfillment or has been shipped.

6. Lost, Delayed, or Stolen Packages

If a shipment is delayed, lost, or marked as delivered but cannot be located, please contact the applicable shipping carrier and Eurostride.

For packages marked as delivered, customers should first check the delivery location, mailbox, building reception, household members, neighbors, or other locations where the carrier may have left the package.

We will reasonably assist with carrier investigations where appropriate.

7. Delivery Delays

Carrier delivery dates are outside Eurostride's direct control.

If we become aware that an order cannot be shipped within the applicable promised or legally required period, we will provide the appropriate notice and options required by applicable law.

8. Shipping Destinations

Shipping availability depends on the destinations and shipping methods offered at checkout.

If a destination is unavailable at checkout, Eurostride may not be able to fulfill the order to that destination.

9. Customs, Duties, and Import Charges

For orders shipped to destinations where customs duties, taxes, import fees, or other governmental charges may apply, the customer may be responsible for those charges unless otherwise stated at checkout or required by applicable law.

Customers are responsible for reviewing applicable import requirements for their destination.

10. Contact Us

For shipping questions or assistance with an order:

Eurostride
5353 W Desert Inn Rd
Las Vegas, NV 89146
United States

Phone: +1 327-324-5660
Email: contact@eurostride.shop